Merchant support
Labelory support
For installation, inventory receiving, barcode scanning, templates, PDF generation, or billing questions, email us with your *.myshopify.com shop domain and a concise description of the issue.
Before contacting support
- Open Labelory from Shopify Admin, not a standalone tab.
- Confirm the inventory transfer shipment is marked In transit.
- Confirm SKU and barcode values exist on the Shopify variant.
- Do not send access tokens, API secrets, or customer personal information.